Digital maps of the indoor world – Indoor Wayfinding in Healthcare

For as long as civilisations have existed, humans have mapped their surroundings. The earliest surviving example is the Babylonian Map of the World, a broken stone tablet dating from around 600 BC, depicting the course of the Euphrates. Maps have been integral to human progress. They have helped explorers and allowed for the development of trade and diplomacy.

Modern society is just as reliant on maps, albeit of a different kind. Global positioning systems are part of everyday life and, in normal times at least, help to guide millions of people and vehicles down roads and pavements every day.

All maps, from the ancient to the modern, have something in common. They are representations of the external world, of towns, roads and the natural world. But now, specialist companies are beginning to develop maps of a sort that have never existed before. They are creating digital maps of the indoor world.

Location Intelligence in Healthcare

Hospitals are a complex ecosystem, the effective operation of which requires that healthcare staff, ancillary staff, equipment, and patients occupy designated spaces for defined tasks in a way that is carefully timed. The movement of a patient out of space, followed by the preparation of that space for the next patient and healthcare team with the appropriate equipment is generally managed in an inefficient way without the benefit of spatial communication.

Introducing spatial communication into workforce management can reduce wait-times and travel times for staff and assure that patients are handled expeditiously, while simultaneously providing maps to both patients and staff can assure that everyone gets to their destination. In a 2019 survey of over 300 doctors, more than half reported getting lost on their way to a code blue. At the same time, an estimated 15% of missed appointments result from patients at the hospital who were unable to find the right room in time.

In parallel, management of physical assets can improve patient care and control costs in measurable ways. After deployment of asset tracking, a large NHS Trust recognised savings on equipment spending of over £340,000 in the first year alone.

Maybe you ask “but why is this so important?”. It is a legitimate question giving that hospitals have their own navigation systems, some with poster signage, some based on colourful lines on the floor and some even have smart screens displaying hospital map. How well do these works though? Judging by the numbers above, not well enough.

Since Google Maps we are used to reliable digital navigation outdoors, so we are expecting a similar type of system indoors as well – in all sorts of venues. Indoor wayfinding is easy to understand and to use and it can adapt to every user and patient – BUZZ has been built with the end-user in mind.

Benefits of Indoor Wayfinding for hospitals:

  • Wayfinding is a critical element in shaping a patient centric environment.
  • Reduce frustration for staff and visitors alike .
  • Diversify hospital facilities developing a personalised navigation service for people with disabilities.
  • Visitors, patients and staff will always be offered the most optimal route to their location.
  • Control the access – visitors don’t require access to the same parts of the hospital as doctors and nurses do.
  • Integrate traditional hospital wayfinding signage with hospital wayfinding app.
  • Navigate seamlessly from outside the hospital to a specific hospital indoor location.
  • Saving resources, improve patient outcomes, and enhance experiences.

We brings a full suite of digital mapping and location technologies which can be easily integrated into existing solutions to provide a layer of geospatial communication and location tracking to the healthcare solution ecosystem.

Patient’s environment has a direct correlation with their individual healing process.

Navigate with us and see how we helped a number of hospitals with their indoor wayfinding solutions: